Questions people ask

Question 1

What is Chottu?

Accepted Answer

Chottu is your apna helper, right in your chats. Talk to it on WhatsApp, Telegram or iMessage the way you'd talk to a friend, in your own language or a voice note, and it orders food, reorders groceries, finds things to buy and suggests what to cook.

Question 2

Do I need to install an app?

Accepted Answer

No. Chottu works inside WhatsApp, Telegram and iMessage, so there's nothing to download and no forms to fill. Just send a message.

Question 3

Which languages does Chottu understand?

Accepted Answer

Hindi, Bengali, Tamil, Telugu, Marathi, Gujarati, Kannada, Malayalam, Punjabi and English, and mixes like Hinglish too. Write the way you normally do, and Chottu replies in the same language.

Question 4

How do I pay?

Accepted Answer

By UPI. Chottu shows you the items, the shop and the total first, and nothing is paid until you approve it. Chottu will never ask for your UPI PIN or OTP.

Question 5

Can I send a voice note or a photo?

Accepted Answer

Yes. Send a voice note in your own language, or a photo of your vegetables, and Chottu suggests what to cook.

Question 6

Are my chats private?

Accepted Answer

Yes. Chottu uses your messages only to do what you ask, and tells a shop or delivery partner only what they need for your order.

Question 7

Is Chottu free?

Accepted Answer

Yes, Chottu is free to use. You pay only for the things you order, and you see the total before you approve.

Question 8

Which cities does Chottu work in?

Accepted Answer

Chottu works across India. Tell it your address and it finds shops and stalls near you.

Namaste!Chottu is your apna helper, made for India and for Indians. Message it on WhatsApp, Telegram or iMessage in your own language, or just send a voice note, and it gets the kaam done: food, groceries, shopping and reminders, paid by UPI.

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